Claims Specialist

Job Locations US-CA-Ontario
Posted Date 1 month ago(9/30/2020 5:16 PM)
# of Openings


RunBuggy is looking to hire an experienced Claims Specialist to work alongside our passionate Sales, Operations and Finance teams to develop and manage our Claims processes. In addition, this role will be responsible for addressing and resolving failed payments from customers and to transporters. This position will start on a part-time consultant basis, with the potential to turn into a full-time role based on performance and RunBuggy requirements.




The ideal candidate will have a minimum of 3 – 5 years of experience managing and processing damage claims, preferably in the auto transportation or insurance industries. Also, the ideal candidate will possess excellent written and communication skills, be highly organized and detail-oriented, and be able to thrive in a fast-paced startup environment.


In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.



  • Coordinate thorough documentation of claims by effectively working and communicating with various cross-functional RunBuggy team members and third parties as appropriate.
  • Develop a thorough, end-to-end damage claim management process.
  •  Filing claims directly with responsible party insurance companies and following through until resolution.
  • Work with legal counsel for any potential litigation resulting from damage claims.
  • Demonstrate the ability to successfully obtain recoveries from responsible parties in a timely manner.
  • Proactively monitor our payment processing system for failed customer payments and transporter payouts.
  • Coordinate and update customer payment and transporter payout methods in the payment processing system to ensure timely and accurate payment.
  • Develop a positive relationship with customers to resolve customer payment issues with exceptional customer service.
  • Develop a positive relationship with transporters to resolve transporter payout issues with exceptional customer service.
  • Filing and tracking mechanic liens.
  • Strong working knowledge of Microsoft Office applications
  • Experience with Finance-ERP systems and third payment processing software.


  • Minimum of 3 years of experience managing and processing damage claims in the auto transportation or logistics industry
  • Highly skilled with Microsoft Word and Excel
  • Familiarity with Finance-ERP systems (NetSuite a plus) and third payment processing software (Stripe a plus)


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